Outage in Singapore data center
outage
SG
Admin panel
Call and video
Ticket operations
Email services
Resolved in 0 hours and 19 minutes
investigating
We are aware of an issue affecting ticket loading, chats, and email template access in the Singapore data center, impacting the agent panel, ticket workflows, and email-related functionality. Customers may experience slowness or difficulty using these services. Our team is actively investigating the cause and working on a resolution, and further updates will follow as more information becomes available.
2026-07-24 12:35
resolved
We are pleased to inform you that the recent outage has been successfully resolved, and all affected services have been fully restored. Our infrastructure administrators will continue monitoring the situation closely. We sincerely apologize for any inconvenience caused by this outage and appreciate your patience and understanding.
2026-07-24 12:54 UTC