All Services Last 90 Days
normal
90 Days Ago
Today
Admin panel Login, logout
normal
90 Days Ago
Today
Call and video Call and video description
normal
90 Days Ago
Today
Ticket operations Ticket filters, ticket search, loading of ticket detail
normal
90 Days Ago
Today
Email services Sending and receiving emails
normal
90 Days Ago
Today
Past Incidents
2023-12-10
No incident today.
2023-12-09
No incident this day.
2023-12-08
No incident this day.
2023-12-07
No incident this day.
2023-12-06
No incident this day.
2023-12-05
No incident this day.
2023-12-04
No incident this day.
2023-12-03
No incident this day.
2023-12-02
No incident this day.
2023-12-01
No incident this day.
2023-11-30
degradation
US Texas
Resolved in 3 hours and 0 minutes
resolved
We are delighted to announce that the connectivity degradation affecting our customers has been successfully resolved, and all affected services are now fully restored. Our technical team in cooperation with our provider Linode managed to address the root cause of the issue and implement the necessary fixes to ensure a smooth and stable experience for all our users. We apologize for any inconvenience this degradation may have caused.
2023-11-30 18:00 UTC
investigating
We are currently experiencing an unexpected connectivity degradation affecting our US - Texas data center(s). This degradation has resulted in limited access to the following services: Admin. It looks like only users with ISP Comcast are facing the connectivity issues. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2023-11-30 15:00
2023-11-29
No incident this day.
2023-11-28
outage
SG
Resolved in 0 hours and 42 minutes
resolved
We received confirmation from our server admins that they have been able to correct the issues affecting connectivity. Our team will keep monitoring the status
2023-11-28 13:30 UTC
investigating
We are currently experiencing an unexpected connectivity outage affecting our Singapore data center(s). This outage has resulted in limited access to the following services: Admin, Calls, Tickets and Emails. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2023-11-28 12:48