All Services Last 90 Days
normal
90 Days Ago
Today
Admin panel Login, logout
normal
90 Days Ago
Today
Call and video Call and video description
normal
90 Days Ago
Today
Ticket operations Ticket filters, ticket search, loading of ticket detail
normal
90 Days Ago
Today
Email services Sending and receiving emails
normal
90 Days Ago
Today
Past Incidents
2026-07-06
No incident today.
2026-07-05
No incident this day.
2026-07-04
No incident this day.
2026-07-03
No incident this day.
2026-07-02
No incident this day.
2026-07-01
No incident this day.
2026-06-30
No incident this day.
2026-06-29
No incident this day.
2026-06-28
degradation
EU Frankfurt
Resolved in 0 hours and 31 minutes
resolved
We are pleased to inform you that the recent degradation has been successfully resolved, and all affected services have been fully restored. Our infrastructure administrators will continue monitoring the situation closely. We sincerely apologize for any inconvenience caused by this degradation and appreciate your patience and understanding.
2026-06-28 11:30 UTC
investigating
We are aware of an issue affecting ticket loading, chats, and email template access in the Europe region, impacting the agent panel, ticket workflows, and email-related functionality. Customers may experience slowness or difficulty using these services. Our team is actively investigating the cause and working on a resolution, and further updates will follow as more information becomes available.
2026-06-28 10:59
2026-06-27
No incident this day.
2026-06-26
No incident this day.
2026-06-25
No incident this day.
2026-06-24
No incident this day.