Call center feature unavailability in EU datacenter
outage
EU Frankfurt
Call and video
Resolved in 2 hours and 20 minutes
investigating
We are currently experiencing an unexpected call center feature outage affecting our EU - Frankfurt data center. This outage has resulted in not available call center services for some customers. Our infrastructure administrators and call center developers are actively working to identify the root cause of the issue and restore full functionality as soon as possible. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page. We appreciate your patience and understanding during this time.
2025-02-08 10:20
resolved
Our infrastructure administrators have restarted our affected servers and resolved the issue. We will keep monitoring the status of our datacenter.
2025-02-08 12:40 UTC