Callcenter outage in clustersUS - North Virginia
outage
US North Virginia
Call and video
Resolved in 7 hours and 55 minutes
investigating
We are currently experiencing an unexpected call center outage affecting clustersUS - North Virginia data center. This outage has resulted in limited access to call center services. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2025-01-23 01:24
resolved
The issues with our call center shall be resolved and calls should be working as usual. We will keep monitoring our services to ensure that no other issues arise.
2025-01-23 09:19 UTC