We are currently experiencing an unexpected call center degradation affecting EU - German data center. This degradation has resulted in limited access to call center services. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.

The issues have been successfully resolved and all services are up and running as usual again. We apologize for any inconvenience this degradation may have caused