Call center issues in AWS DE data center
outage
EU Frankfurt
Call and video
Resolved in 2 hours and 14 minutes
investigating
We are currently experiencing an unexpected call center issues affecting our German AWS data center. This degradation has resulted in the inability to hear the calls. Our infrastructure team is actively working to identify the root cause of the issue and restore full functionality as soon as possible. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2024-09-19 08:30
resolved
The issues have been successfully resolved and all services are up and running as usual again. We apologize for any inconvenience this degradation may have caused.
2024-09-19 10:44 UTC