Connectivity issue in EU central data center
EU Frankfurt
Admin panel
Resolved in 1 hours and 47 minutes
We are currently experiencing an unexpected connectivity issues affecting our EU central data center. This issue has resulted in limited access to the LiveAgent panel. Our administrators team is actively working to identify the root cause of the issue and restore full functionality as soon as possible. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2024-05-14 07:50
Our infrastructure administrators have identified the cause of the issue and increased the memory size. Customers might need to clear their browser cache before being able to log in and continue working in their panels as usually. We will keep monitoring the issue.
2024-05-14 9:37 UTC