Callcenter outage in Singapore
        
                        outage
                    
                    
                        
                                                   
                            
                                SG
                            
                                                
                    
                
                    
                        
                        
                            
                    Call and video
                
                        
                    
                
            
                    Resolved in 1 hours and 0 minutes
                
            
            investigating
                            We are currently experiencing an unexpected call center outage affecting our Singapore data center(s). This outage has resulted in limited access to call center services. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
                            2024-03-26 11:00
                        resolved
                            We are delighted to announce that the call center outage affecting our customers has been successfully resolved, and all affected services are now fully restored. Our technical team managed to address the root cause of the issue and implement the necessary fixes to ensure a smooth and stable experience for all our users. We apologize for any inconvenience this outage may have caused.
                            2024-03-26 12:00 UTC