System degradation in Western Europe
Email services
Resolved in 2 hours and 2 minutes
We are currently experiencing an unexpected service degradation affecting our German data center(s). This degradation has resulted in limited access to the following services: Emails. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2024-01-23 09:33
We are delighted to announce that the degradation affecting our customers has been successfully resolved, and all affected services are now fully restored. Our technical team managed to address the root cause of the issue and implement the necessary fixes to ensure a smooth and stable experience for all our users. The issue was caused by slow response times of the service which is responsible for email fetching. We apologize for any inconvenience this outage may have caused.
2024-01-23 11:35 UTC