Performance issues in United Kingdom, German and Western Europe data centers
Admin panel Call and video Ticket operations Email services
Resolved in 0 hours and 20 minutes
We are currently experiencing an unexpected service degradation affecting multiple data centers. This degradation has resulted in issues with multiple services and performance/overall slowness. Our administrators are actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2023-11-07 09:40
The issues affecting the overall LiveAgent performance have been successfully resolved, and all affected services are now fully restored. Our team managed to address the root cause of the issue and implement the necessary fixes to ensure a smooth and stable experience for all our users. We apologize for any caused inconvenience.
2023-11-07 10:00 UTC