Overall slowness issues in EU data center
degradation
SK
Admin panel
Call and video
Ticket operations
Email services
Resolved in 0 hours and 50 minutes
investigating
We are experiencing a huge load spike in our EU data center, multiple affected customers might experience overall panel slowness or not be able to load their LiveAgent panels. Our infrastructure administrators are already investigating the issue. We are sorry for the temporary inconvenience, we will keep this post updated.
2023-08-28 10:05
resolved
Issues are under control and the load dropped back to nominal values. Our team will keep monitoring our servers and continue investigating the root cause.
2023-08-28 10:55 UTC