Connectivity outage in United Kingdom
outage
UK
Admin panel
Call and video
Ticket operations
Email services
Resolved in 2 hours and 10 minutes
investigating
Multiple customers, mainly from our United Kingdom datacenter(s) are facing connectivity outage, especially on the following services: Admin, Calls, Tickets and Emails. Our admins are investigating the issue as they can see higher utilization on our servers.
2023-03-19 03:06
update
UK cluster is down due to an infrastructure issues in Linode. Linode has problems only using some specific route, therefore, only certain providers are unable to access LiveAgent panel.
2023-03-19 16:10 UTC
resolved
The connection to agent panel has been re-established.
2023-03-19 17:16 UTC