Problem on DNS servers affecting all customers
US Texas US Newark SG UK DE SK
Admin panel Call and video Ticket operations Email services
Resolved in 0 hours and 56 minutes
The LiveAgent panel for all our customers, as well as our main website, is unavailable due to a problem with the DNS server. Our admins are investigating the issue and trying to resolve it asap.
2023-01-17 01:20
Issue with the DNS servers was resolved. Root cause seems to be a DDOS attack on our DNS servers. We are monitoring the situation.
2023-01-17 02:16 UTC