Problem on DNS servers affecting all customers
outage
US Texas
US Newark
SG
UK
DE
SK
Admin panel
Resolved in 0 hours and 18 minutes
investigating
The LiveAgent panel for all our customers, as well as our main website, is unavailable due to a problem with the DNS server. Our admins are investigating the issue and trying to resolve it asap.
2022-12-19 07:10
resolved
Issue with the DNS servers was resolved. Root cause seems to be a DDOS attack on our DNS servers. We are monitoring the situation.
2022-12-19 07:28 UTC