Call center connectivity issues in UK datacenter
degradation
UK SK
Call and video
Resolved in 6 hours and 0 minutes
investigating
Due to issues in our UK Linode datacenter (see: https://status.linode.com/incidents/sk329t1y1mx6), agents from UK (and some EUR customers) are facing connectvity problems and lower quality during incoming and outgoing calls. Our admins are in contact with our provider Linode to get the solution asap.
2022-11-03 10:36
update
Linode team have identified the issue affecting connectivity in their London data center. They are working quickly to implement a fix, and will provide an update as soon as the solution is in place.
2022-11-03 12:36 UTC
resolved
We received confirmation from our provider Linode that thay have been able to correct the issues affecting connectivity in the UK (London) data center
2022-11-03 16:36 UTC

More details: Linode incident