LiveAgent service degradation

degradation

Admin panel Call and video Ticket operations Email services Email services

Resolved in 3 hours and 55 minutes

investigating

Unexpected network problems in Linode UK data center. Customers may experience connection timeouts and errors for their accounts

2022-08-26 00:35 UTC

resolved

Problem with network issues in Linode UK datacenter has been fixed and service is availabe without degradation again. Issue was caused by network overload.

2022-08-26 04:30 UTC

Problem with network issues in Linode UK datacenter has been fixed and service is availabe without degradation again. Issue was caused by unexpected result of a network configuration change in London. The link with Linode’s report can be found below: https://status.linode.com/incidents/qcb6ksmsmz40